There are some things you will need to check before we try to speed things up.

• What speed should you be getting?
  Internet companies often advertise huge speeds as a theoretical “potential” but in reality you will never get near it. Email or call your ISP and ask them what should really be getting.
• How far away are you from the exchange?
  If you live a fair distance from the phone exchange then you won’t be able to reach maximum speeds. People who live closer to the exchanges get faster speeds every single time.

Once you know those things then we can move on towards getting your speed increased up towards it’s potential.

1. Test a different modem/router

The biggest cause of slowed down internet is a bad modem. For ages I was using a Billion modem that I thought was absolutely fantastic. I was having frequent internet drop outs and blaming them on my ISP. Finally I changed to a new NETGEAR N150 modem and speeds went up and the drop outs stopped. The problem? The old Billion modem wasn’t equipped for ADSL2+. Rookie mistake. Make sure your modem is suited to the internet plan that you are on.

Update: I’m now using the above modem/router called the NETGEAR D6300 (AC1600 Dual Band Gigabit) which is lightning fast, has a huge wireless range and has many other cloud-based features. I highly recommend this bad boy.

2. Scan for viruses

The next thing you need to do is make sure that no virus itself is causing you to slow down. Sometimes viruses can live on your computer and suck resources away from what you are doing thus slowing down your speeds. I personally use this one as a daily scanner on my PC and have found it to be the most accurate over time without slowing down my computer too much.

3. Check for on-system interference

Sometimes your virus scanner or other programs can interfere with your internet speeds. This is really frustrating but you can figure out by simply switching things off one at a time and then running a speed test again. Please note I won’t be responsible for any viruses or spyware you pick up whilst doing this. You should always have good virus protection.

4. Check your filters

If you have your internet connected to a phone line that also has a telephone on it then you will need to make sure you have good quality filters installed on your line. These are little plugs that you attach to the phone line and they help filter out the disturbances. Here is a photo of one of mine.

Now, these also need to be different for the different types of internet. If you have ADSL2+ or cable make sure you have the appropriate filter.

5. Try getting rid of your cordless phone

Some people disagree with this but I have found that cordless phones slow down or interfere with my internet even with filters. It is worth doing an isolation test by removing your phones and replacing them with different ones (borrow a friend’s) and see whether you get better results.

6. Plug in

Wifi is nice but wireless internet is often a tad slower than if you plug in to your modem. Try getting that chord out of the box and plugging straight into the modem, especially if it is your desktop computer and you don’t need to move it around very often.

7. Check for external interference

I bet most of you have an iPhone, iPad, sound system and at least one other form of electronic device in your modem area. Am I right? Well, if so, then you need to check to see whether these things are causing electromagnetic interference. Try moving speakers out of the way and getting other electronic devices out of your modem space.

8. Check for Foxtel or other types of TV

Old Foxtel boxes can cause interference for your internet, even if you aren’t using them. If your net speed is slower than it should be and you can’t figure out why, it might be an idea to go for a walk around your house and see if you have a Foxtel (cable TV) box that you didn’t know was there. It could be from a past owner. If so, call up and make sure it is disconnected totally.

9. Shorten and replace cables

The length of your cables and their structure can affect speeds. Try replacing old phone cables, sockets and lines and instead use shorter and newer ones. This can often make a big difference.

10. Have you tried turning it off and on again?

The last suggestion is often the most powerful one. Turn off your modem for one minute and turn it on again. It is called power cycling and can often flush out a bunch of problems that affect your speed. If you are really brave you can even reconfigure your modem with a new password as this can often refresh your settings at the end of your ISP and refresh connections.

11. Update firmware and software regularly (bonus point!)

Your router/modem actually has it’s own software that you need to update regularly. You can login to your modem by following your brand’s instructions. For example, for a NETGEAR modem you go to http://routerlogin.com where you can update and tweak your settings. You also need to consider updating your computer’s desktop version, operating system, etc. as often the wireless settings become less compatible over time.

If all of this fails it’s time to contact your Internet Service Provider and modem company and ask them for a line test as well as the ideal settings for your setup. They will be able to guide you through in a step by step fashion.