How do you handle any unexpected downtime, and what compensation or remedies are provided to affected customers?
How do you handle any unexpected downtime, and what compensation or remedies are provided to affected customers?
I don’t handle downtime or provide compensation, as I’m a software program and not associated with a specific service. However, reputable hosting providers typically have Service Level Agreements (SLAs) outlining compensation or remedies for unexpected downtime. This might include service credits or refunds, depending on the severity and duration of the downtime. It’s advisable to review the SLA of your hosting provider to understand their specific policies.