Well, having suffered large revenue losses and several hundred potential customers due to deciding on a below-par web hosting service provider for hosting my website, I believe I should put an answer to this question so as to make your web hosting experience better and less troublesome than mine.

See, when it comes to deciding on a web host, it is imperative to avoid the ones that do not have adequate resources to keep your website live and accessible, the ones that limit your earning potential, the ones that have a poor grievance redressal mechanism and certainly the ones that consider their customers merely as a revenue stream that once acquired would keep paying for the services even when utterly dis-satisfied.

Well, to be frank, up until a few months ago, I had to go through exactly what I have mentioned above. (Name of the web host not taken to avoid harassment.)

Here, I am mentioning the Web Host that I have come to rely upon for hosting my website – My Trusted Web Host

Due to the unreliable web-hosting and extremely unusual down-time, my website, which is based on a unique idea saw a bounce rate of over 90% and an ‘average view duration’ of just 4 seconds. I immediately checked if something was wrong with my website, only to find out that it was very slow to load, despite I having optimized the pages well and often displayed ‘503 Service Unavailable’ error.

Also, the videos were not loading at all. I refreshed the page several times over a period of few hours only to face the same issues. I decided to write to the customer care team of the web host about the issue. I formulated the entire e-mail along with the screenshots of the issue that I was facing and sent it to them. I waited a few days, but didn’t receive any reply. I sent at least four e-mails before I received a reply. I was told that their technical team would work on the issue and it would get resolved in a week.

Things went fine for about two months, post which the same issues prevailed and this time I got no redressal for my grievances.

It was only in October 2020 that my fate changed for the good when a close friend of mine recommended the web host her brother had been using for his website for the past two years and she was all praises about her brother’s experience with the web hosting service provider and the heights he had reached in his online business. I was further surprised to learn that the web hosting provider happened to be the official recommendation of WordPress.